POLICIES AND PROCEDURES
SCHEDULING
Scheduling should be done via email at thefirstladyjackieo@gmail.com. Appointments can be made up to two months advance on a first-come, first served basis.
Fix Up My Body, LLC makes every effort to maintain instructors for clients who purchase pre-paid packages. However, we cannot guarantee that Clients will have the same instructor at all times. You acknowledge the right that Fix Up My Body, LLC reserves to assign a different Fix Up My Body, LLC instructor. You further acknowledge and agree that in the event of a substitution, you are not entitled to a refund.
PAYMENT
Payment for any and all services should be paid online via google checkout or Paypal or by mail with check or money order. Payment is due at least 48 hours prior to scheduled service. Discounts to rates apply only to packages that are pre-paid in full. There will be a $30 fee assessed for all checked returned unpaid for any reason.
Expiration Dates
Paid sessions expire 90 days from the date of original purchase. Gift certificates expire 3 months from date of original purchase. Scheduling is the client’s responsibility, so please avoid losing sessions by getting your sessions scheduled within the time allotted for these packages.
REFUNDS
Fix Up My Body, LLC does not issue refunds for unused sessions. Sessions that are not conducted prior to the expiration date are considered forfeited. Fix Up My Body, LLC reserves the right to terminate contracts for packages in its sole discretion. In case of any such termination, Fix Up My Body, LLC will refund any unused funds.
Cancellation Policy
Fix Up my Body, LLC trainers and consultants work on a scheduled appointment basis. Your appointment time has been reserved especially for you, so we require a 24-hour notice when canceling an appointment. If proper notice is given, you are free to reschedule with no charge. Appointment canceled with less than 24-hours notice are charged a the full non-refundable price.
RESCHEDULING
Appointments canceled with at least 24 hours notice may be rescheduled for a time that is convenient for the client and trainer at no additional charge. Your program may be discontinued upon notice for excessive missed appointments without advanced notice.
DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by Fix Up My Body, LLC and whilst we attempt to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Fix Up My Body, LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Fix up My Body, LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
